Assign the Community Manager user role

Learn how to assign the Community Manager user role. You need the Administrator user role to access these settings. 

About the role

The Community Manager user role has the authority to create and manage new communities. The role can be assigned to multiple people in your organization.

Community: means a group of people (which we refer to as community members) whose community name uniquely describes them distinctly from employees, contractors, visitors or other communities in the account. Examples of a new community are:

  • Residents - to describe people occupying units in an aged-care facility or people occupying units in a multi-family facility.
  • Students - to describe children attending a school or any form of education service provider facility.
  • Volunteers - to describe people providing a volunteer service to the client.

Assign the user role

To assign the user role: 

  1. Go to Tools > User Roles.
  2. Find the person you wish to assign the role to.
  3. Click Manage Roles next to the user’s name.

  4. Scroll down and select Community Manager.
  5. Click Assign Roles.

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Next step: You can now create a community and add a community member.