How it works
From a sign in/out kiosk, a delivery agent can enter who they have a package for, or the receptionist can collect this information and enter it into Sign In/Out Manager. In both scenarios you can collect information around the type of delivery, and whether they require a signature.
If a package is for multiple people, e.g. a delivery for the whole office, a different set of instruction notification options can be provided. Then an email and/or text is then sent to the selected person(s) and/or another staff member (s) to inform them of the package's arrival.
Set up deliveries
There are two places you can set up deliveries in OnLocation, sign in/out kiosks and Sign In/Out Manager. These features are separate from each other and each location and kiosk can have different settings.
For both the Sign In/Out Kiosk and Manager, you need to enable the feature before you can use it. Then, you need to set up the settings for the notifications that are sent when a delivery arrives. Lastly, for Sign In/Out Kiosk only, you need to set up the instructions for the delivery agent to follow when they have used the kiosk.
You can see a report of all deliveries that have been logged in OnLocation, either through the sign in/out kiosk or Sign In/Out Manager. This means you can see precisely when a delivery arrived for an employee and track the details of that delivery.
OnLocation records when the delivery arrived, who it was for, what type it was, and whether it needed a signature.
Any user with the Reports Manager user role can access the Deliveries report from the Reporting menu.
Tips and recommendations
- Update your kiosk sign-in message to direct delivery agents to use the Deliveries button.
- Ensure at least one multiple package delivery recipient has the contact details of all employees and they are prepared to receive all delivery notifications.
- Ensure all employees have email addresses and mobile numbers entered into OnLocation.