Introduction: Brivo

Integrating Brivo with MRI OnLocation allows you to have a single tool to easily identify who is on-site, who is off-site, and in the event of an emergency, verify the safety of everyone. 

About the integration

OnLocation integrates with Brivo access control, receiving transaction data triggered when an employee opens a door connected to their Brivo account.

In Brivo, administrators set doors for their locations, which are generally Brivo controllers that provide access to physical barriers, such as unlocking doors or opening turnstiles. Doors are then grouped for access, and groups are assigned to users, allowing you to grant a level of security for each user based on the group they are in.  


How it works

When an employee or contractor opens a door connected to Brivo, OnLocation will sign them in and add them to the evacuation feature available with every OnLocation account. You can then use OnLocation to help verify the safety of your people in an evacuation.

The Brivo integration can be used with OnLocation to manage visitors when signing in at a kiosk. Visitors can access Brivo-controlled doors in two ways:

  • A trigger can be used to open a Brivo door or send a temporary PIN to the visitor to allow them access
  • Brivo can generate a QR code or barcode for the visitor’s OnPass or badge pass, which can be used to sign in/out on kiosks and open Brivo doors.

How Brivo syncs with OnLocation

Employee syncing

New employees created in Brivo and imported into OnLocation will always be added to the default location set in the User Sync Settings. Employees cannot be imported directly into different locations.

Contractor management

Contractors can also be imported into OnLocation from Brivo. To do this, create a group in Brivo named 'Contractors' and add users to it. When imported, they will be added as contractors in OnLocation. Once added, you will need to assign them to an organization in OnLocation.

Visitor syncing

Visitors can be synced between Brivo and OnLocation. A unique QR code or barcode is generated for each visitor, which can be used to: Sign in/out of OnLocation. Open Brivo-controlled doors.

Sign in behavior

If a user signs in via Brivo, they will automatically be signed into OnLocation and added to the evacuation list. If a user signs in via OnLocation, they are only signed into OnLocation and not Brivo.

Tokens and Access cards

When the integration is enabled, a system token type called Brivo Card is created in OnLocation. Tokens with this type in OnLocation will automatically be added to Brivo. You can add tokens to contractors or employees in OnLocation. Learn more about adding tokens to contractors or employees.

Sync frequency

The Brivo integration can be set up to perform a daily sync , or you can do a manual sync. Using the OnLocation master database, changes will be synced immediately when they occur.

Mobile app access

Users can sign in, sign out, and open Brivo doors using either:

  • Brivo Pass app - Opening a door with Brivo Pass updates the user’s status in OnLocation (on-site or off-site), depending on the door’s location access point settings.
  • OnLocation Mobile app - Signing in or out with OnLocation Mobile can trigger a Brivo door to open, if configured.

User management

Some information is system-specific and, if required, will need to be managed in the related system only. However, you should only ever add users in one system and then use the sync to push that basic information into the other system.

Details that are synced or managed through the sync include the user's name and their Brivo Groups.

OnLocation-specific information

Inductions, certifications, contact information, and organization information are all specific to OnLocation and aren’t relevant to Brivo.

Brivo-specific information

Card type, middle name, and custom fields are specific to Brivo and are not relevant to OnLocation.

Recommended QR/Barcode scanners

Qscan scanners from International Barcode (IBC) work with most Brivo setups to easily scan QR Codes and Barcodes. They have a range of scanners for different setups:

  • Qscan Outdoor - Durable scanner for outdoor access control systems.
  • Qscan Indoor - Default scanner for internal access control systems.
  • QscanT - Mountable scanner for use on turnstiles.
  • Qscan Mini - Compact scanner for smaller Kiosks and turnstiles.


Set up the integration

To set up the integration:

  1. Enable the integration with Brivo
  2. Complete the setup wizard
  3. Configure your settings