How it works
Touchless sign in/out uses the guest's smartphone to sign in or out of a location. By scanning the QR code on the kiosk or poster, they can answer the sign in/out questions on their device. When signing out, they can either tap the sign out button in their browser (if they haven't closed the window) or scan the QR code again to view the sign out button.
Most smartphones can scan QR codes through their camera or by using a QR code scanning app. For those who can't scan a QR code, a web address and code are displayed and can be entered manually.
In the People Presence report, the Mode column will show that the person signed in or out by using a touchless method.
Touchless security
When a QR code is scanned on a touchless kiosk, the smartphone prompts the user to follow a link and open the browser. Once the user clicks the link, the QR code on the kiosk immediately refreshes. If a group scans the code simultaneously, the code will only be valid for the first five people who follow the link. Any subsequent group members will need to scan the refreshed code on the kiosk.
For QR code posters, we recommend regenerating the QR code and creating a new poster every month. You can do this in the Layout tab of the kiosk settings.
We also suggest disabling returning visitor search to ensure the privacy of previous visitors to the location. Check our touchless kiosk setup tips for more information.
Touchless options
Here's an overview of the touchless features offered by OnLocation:
| Feature | Description |
| Touchless kiosk |
Employees and guests can sign in by scanning the QR code on the kiosk with their smartphone. Touchless kiosks carry over the same kiosk features, including custom questions, photo capture, badge pass printing, multi-language sign in, acknowledgment notices, signature capture for NDAs and waivers, and inter-zone movements. Find out more about how touchless kiosks work. |
| QR code posters |
Employees and guests can sign in by scanning the QR code on the poster with their smartphone. The posters work the same as any other sign in/out kiosk. You can choose who can use the kiosk, configure arrival notifications, set up badge pass printing, add custom questions, and more. Find out more about using QR code posters. |
| OnLocation Mobile |
Employees and contractors can sign in and out using OnLocation Mobile. This removes the need to interact with a kiosk. You can even configure auto sign in/out to automate the process. Find out more about using OnLocation Mobile. |
| OnPass |
Pre-registered visitors can use the QR code on their OnPass to sign in. This speeds up the sign in process and removes the need to touch a kiosk. Enable kiosk camera scan or connect a scanner to your kiosk to use this feature. Learn more about using OnPass. |