Print the articleGet a PDF version of this webpage

Introduction: Account Owner

In this article we explain the role of the Account Owner.

The Account Owner is a user role originally assigned to the person who first registers for an account. There can only be one Account Owner per account, however this role can be reassigned by the current Account Owner.

Accessing your Account Settings

To access account settings available to the Account Owner go to Tools > Account.

Account Owner Only Settings

The Account Owner is the only person who has access to most Account settings:

Account Profile – Sets the name, main number, main address, and local date format of the organization.

Billing Details – Sets the default plan for the account and billing details for the plan.

Add-on Management – Enable optional free add-ons for the account and choose the locations that they are available to, if applicable.

Audit – View purged visitor records

Branding – Set the theme color for the account and the default email signature for notifications.

SMS Status – View the details of the SMS credit balance and SMS history

IT Support User Settings

Other settings are also available to an IT Support user, as well as the Account Owner, these are based around security, integrations, and automatic employee management:

API – Information about the WhosOnLocation API which can be used for integrations

Employee Management – Options and information for Active Directory Sync to automatically update your employee database

Employee Access – Set security restrictions for employee sign-ins such as password strength and Single sign-on options

Have more questions? Submit a request